Virgin Mobile

Phone Order

Whiz Kid

Phone Order


     I just placed an order and realized I used the wrong credit card, I would like to cancel the order and use the correct credit card that I was going to use. How can I do this? Do you need the order #? Can I place a different order using the other credit card right away?




Re: Phone Order

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. To answer your questions: Yes. We'll need the order number and yes, you can place a new order using the other credit card right away. 


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