Virgin Mobile

Phone won't work due to "insufficient funds", but I have Auto-Pay.

Whiz Kid

Phone won't work due to "insufficient funds", but I have Auto-Pay.

I've had auto-pay for as long as I can remember, but now my phone won't make calls due to "insufficient account balance".  I checked my credit card, and my bill was just paid.  Help me out?

1 REPLY 1

Re: Phone won't work due to "insufficient funds", but I have Auto-Pay.

We appreciate you bringing it to our attention, texmat3. We can definitely help you out with that, texmat3. Can you please send me a private message with your phone number and PIN?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".