Virgin Mobile

Please help me

Whiz Kid

Please help me

I just go a new phone from virgin mobile and whenever i went to swap it out with my old phone, it said that it did not recognise the IMED. this seams weird since it came in a virgin mobile box. TLDR i cant change my device for my plan


Re: Please help me

Hi Mocky45. Thanks for bringing this to our attention. We want to help. Please, send us your number, PIN and new phone's MEID in a private message, so we can assist you further. Thanks. ~AmyM25