Virgin Mobile

QUestion about Account Balance

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Whiz Kid

QUestion about Account Balance

I have been enrolled in autopay the entire time I have used Virign Mobile. My current monthly bill is $30 after the $5 autopay discount. I currently have $2 in my account balance that has not been used towards my monthly bill. If I add exactly $28 (before tax) to total $30 in my account balance will that $30 be used towards my montlhy bill?

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: QUestion about Account Balance

We have replied to your private message. Please check your inbox. Thanks. 

3 REPLIES 3
Agent

Re: QUestion about Account Balance

Hello, Corobo! We definitely want to look into this for you. Can you send us a private message with your phone number and pin code to verify your account? 

Whiz Kid

Re: QUestion about Account Balance

Sent.

Agent

Re: QUestion about Account Balance

We have replied to your private message. Please check your inbox. Thanks.