I recently purcased a new iPhone and wish to swap devices. The interface online is not working. I would therefore like to swap phones by alternative means. Assistance with this would be appreciated. Thank you.
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I am having the same issue! I am trying to swap my phone to my new iphone X and every time I go to activiate it either loads forever and never goes to the next scren OR it goes to Phone Plans and nothing loads and I can't click Next. I have been trying to activate it since yesterday. Please help!
@vanservo: Hi! Thanks for reraching out. Please send us a PM with your phone number, PIN and the DEC/IMEI of the phone that you want to activate so we can help you with this.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
@paulm: Hi there! You can also send me a PM with your phone number, PIN and phone's serial number so we can help you get the phone activated.