Virgin Mobile

Swapping phones

Whiz Kid

Swapping phones

I need help swapping from an android to an iphone 6s that was purchased through virgin mobile.  Each time I try it through the website, the page freezes.  Thank you.

1 REPLY 1
Agent

Re: Swapping phones

Hey there, @fingi68! We will definitely assist you with that. Please shoot us a DM as soon as possible with the phone number, the account PIN, and the IMEI # on the new phone.