Virgin Mobile

Traveling Internationally? Pack your Bags!

SOLVED
Agent

Re: Traveling Internationally? Pack your Bags!

Sorry about the hassle, @magavm. We'd love to help. Yes, it's possible to use the local cellular data when traveling internationally. We can definitely help you unlock your device. Can you send us a DM with your phone # so we can help you out with this?

Whiz Kid

Re: Traveling Internationally? Pack your Bags!

After i return back to USA, My sim not activating
Agent

Re: Traveling Internationally? Pack your Bags!

Hey,@kisna. Let’s get you taken care of. Please send us a private message with your phone number.

Enthusiast

Re: Traveling Internationally? Pack your Bags!

Is this solution only available to iPhones? What about an Android? 

Agent

Re: Traveling Internationally? Pack your Bags!

Hi there! Thanks for reaching out to us. To unlock an Android device, it has to be activated at least 12 months. It cannot be reported lost/stolen. It it complies with this requirements, just let us know. 

Enthusiast

Re: Traveling Internationally? Pack your Bags!

 Thanks for your reply! 

How do I go about this then? When I go to start the inner circle plan, it seems to only prompt with iPhone purchase or bring your own. 

Agent

Re: Traveling Internationally? Pack your Bags!

Let’s get this thing worked out. Can you send us a private message with your phone number to verify your account? Thanks!