Virgin Mobile

Trying to top up getting message that says voucher is invalid

Whiz Kid

Re: Trying to top up getting message that says voucher is invalid

This just happened to me again.  please help!

Agent

Re: Trying to top up getting message that says voucher is invalid

Hey there, Dono1! Definitely want to look into this for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page. 

Whiz Kid

Re: Trying to top up getting message that says voucher is invalid

I keep getting an invalid voucher error when im trying to top up my account
Whiz Kid

Re: Trying to top up getting message that says voucher is invalid

I am getting the same message. Do. .you remember how it was resolved?
Agent

Re: Trying to top up getting message that says voucher is invalid

Hi there, @Lanie18! Are you trying to add funds dialing *729, 611, or 888-322-1122?