Virgin Mobile

Unable to activate phone. Please Advise.

Whiz Kid

Unable to activate phone. Please Advise.

I was recently shipped an iPhone from Virgin Mobile and sim card. I tried to activate but keep getting stuck on a prompt for  Virgin Mobile PIN or date of birth. When I input my DOB I am told that my input is not recognized and I should try again. I'm stuck. Please advise.

 

Thank you.

1 REPLY 1
Agent

Re: Unable to activate phone. Please Advise.

Hello, @ghostshiip. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.