I hve a very old account and things have changed. I need to top-up - even though it is supposed to be automatic - but can't access anything without a pin I have never had. I can't even send an e-mail. All attempts to reach them by phone lead to the same useless automated system. Apparently there is no more phone support. I can'teven use the supposedly pin-free route because it can't compute my tax. Ideaas, please.
