This is a ZTE phone, android version 7.1.1, model N9560. Voice mail has been getting worse and worse. People leave messages and I never know about it until about a week later when the message finally shows up. When I see I missed a call, I always go to the voice mail app to see if they left a message, but it shows nothing. Then a week later the message finally pops up and it's usually something important like a doctor's office or a contractor that I've hired to do repairs.
Also, a lot of text messages have stopped coming through. occasionally they come through late but often not at all. I can't get texts from my own husband!
As stated in my original message:
This is a ZTE phone, android version 7.1.1, model N9560.
Full signal strength plus wifi.
No problem! We can definitely fix that for you. Can you please send me a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
OK, I just sent you a message containing that information. Sorry so slow on my end, I didn't get a notification of your response via email earlier as I thought I would, so I came back to check the boards today.