Virgin Mobile

Want to switch carriers

Enthusiast

Want to switch carriers

I would like to carry my number over to a new carrier and phone and switch off of Virgin, how would I go about doing that?

7 REPLIES 7
Agent

Re: Want to switch carriers

Hi there, tohnoshiki. Thanks for contacting us. We're sorry to hear that. 

 

To better assist you, please send us a private message. 

Whiz Kid

Re: Want to switch carriers

I want to switch carriers becasue it seems i bought an unlocke Iphone from apple believing I could still be with you guys but it seems i can't and am going to sprint but I want to keep the same number.

 

Agent

Re: Want to switch carriers

Hi, steph_barrera7. If you are moving your service to Sprint, it is a migration not a port. The process can only be performed by a store, or a customer care representative. 

Whiz Kid

Re: Want to switch carriers

so it is possible? 

Agent

Re: Want to switch carriers

You need to contact Sprint to verify that information. 

Whiz Kid

Re: Want to switch carriers

I'm looking to switch to Total Wireless. How do i get my account number & password to do so?

Agent

Re: Want to switch carriers

Hi there ngiann89. Please send us a private message with your phone number and pin code so we could assist with your account number. Victor21