I have tried many ways but I couldn't get my account number. Can you guys assist me to get my account number please?
Solved! Go to Solution.
Hi, @yonasm100 Is always a sad moment when we see our customers leaving? Is there any particular reason? As the account number is only needed to port out, we'd like to know if you are getting a better offer. Please let us know, we'll hate to see you leave.
Did you check the phone eligibility? You can check to see if your iPhone is eligible for BYOD here: https://www.virginmobileusa.com/byod
Hi there, @James2! We can definitely help you out with that. Please, send us a private message with your phone number to further assist you.
To provide you the account number, we need you to send us your account credentials via a private message. To send a private message, just tap on an agent's name and select "Send this User a Private Message". Please send us your phone number and security pin through there.