Virgin Mobile

account may be hacked

Whiz Kid

account may be hacked

After IOS update, suddenly there were foreign numbers flashing in my phone rapidly.  Then I turned it off.  When I turn on, it says iphone is disabled.  I am worried it is compromised/hacked.

1 REPLY 1
Agent

Re: account may be hacked

Hi there, stacey063. Thanks for contacting us. 

 

You advise you take general measures for your information's security like changing your password, if necessary, factory reset your phone, etc. You could also contact the manufacturer for assistance.