I keep getting the error message: can't bring my number when I try to activate. At no point did the activation process ask me for info about my old phone company. I haven't officially ported out because I'm waiting to activate this account first.
Hi, @leboplanas! Thanks for reaching out to us. Are you trying to complete a port-in by yourself or have you already gotten assistance from one our reps before? Either way, please send us a private message for further help.