Virgin Mobile

data free music streaming

Master

data free music streaming

Is data-free music streaming no longer available? Because Spotify is using my data.

If it is still available, how do I get this corrected?

4 REPLIES 4
Agent

Re: data free music streaming

Hi there!  Are you checking your data usage online on "My Account" or on your phone? Are you only streaming music? Cloud streaming, song downloads, video content, non-audio content and other data sent by streaming partners (e.g., pic advertisements, album art) are excluded.

Master

Re: data free music streaming

I am only streaming music from Spotify, never downloading. And the data usage I'm referring to is from "My Account". I had received a text message from VM saying my data is about to be slowed. Please fix this.
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Master

Re: data free music streaming

I should be accredited nearly 4 gigs of data.
Agent

Re: data free music streaming

Hmm. That doesn't sound right. Let's take a closer look! Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.