Virgin Mobile

iphone not activated

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Whiz Kid

iphone not activated

I received my phone in the mail yesterday and thought I activated it completely but I keep getting errors that it’s not.
1 REPLY 1
Agent

Re: iphone not activated

We understand your frustration, naominicole28, & we apologize for the inconvenience! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN
and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.