Virgin Mobile

"FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

Whiz Kid

"FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

As of this morning I cannot make or receive phone calls on my Virgin Mobile phone.  When I try to dial out I get a recording that states "THE FEATURE CODE YOU ENTERED IS NOT VALID".

 

I've only had this service for 1 month and am not happy with the service.  This is extremely frustrating!

 

Please HELP

26 REPLIES 26
Agent

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

Hi there, @ebolli! A private message has been sent to further assist you.

Whiz Kid

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

im having the same exact problem

Agent

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

@freddieknapp Please, send us a private message so we can further assist you.

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ Joy P.

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

I also have the same erroR
Agent

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

@Matthewtaylorws Please, send us a private message so we can further assist you.

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ Joy P.

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

I already sent you a message
Enthusiast

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

I am having the same problem! Please help
Enthusiast

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

Hey, I've been having the same problem since this morning
Whiz Kid

Re: "FEATURE CODE IS NOT VALID" MESSAGE WHEN MAKING A CALL

Same problem and it has been over two days. I was told after failed troubleshooting that it was a tower issue and to try restarting every four hours