Virgin Mobile

sim card

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Whiz Kid

sim card

I am trying to activate my Coolpad Legacy phone but it keeps saying to insert the sim card. One didnt come in the box nor is one in the phone. Are their any steps I can take to fix this?

1 REPLY 1

Re: sim card

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Do you have a Virgin Mobile phone number already? Or, is this a new activation? Did you purchase this phone from our website?