Virgin Mobile

swapping phones

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Whiz Kid

swapping phones

I have the same problem others mentioned about not being able to swap out  my phone. Their problems were solved by an agent who handled the issue through a direct message. Looking for the same help.

1 ACCEPTED SOLUTION

Accepted Solutions
Whiz Kid

Re: swapping phones

yes, the agent was extremely helpful. My phone is up and running.

2 REPLIES 2
Agent

Re: swapping phones

Hi, mnfitz. Thanks for contacting us. We can see that you already received assistance from one of our agents in private. We remain at your service. Please feel free to contact us if you have any question/concern or if there's anything else we can assist you with. We'll be more than happy to help!

Whiz Kid

Re: swapping phones

yes, the agent was extremely helpful. My phone is up and running.