Virgin Mobile

your website is going crazy.

Whiz Kid

your website is going crazy.

Your website is going nuts.   You wound up charging my credit card three times for a new phone order.  

When i go to "my orders" to cancel 2 of the phones none of the orders show up.  

3 REPLIES 3
Agent

Re: your website is going crazy.

Hello there! We're sorry for the situation you are experiencing. We want to help. What's the order number? Please, send us that info through a private message. To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25 

Whiz Kid

Re: your website is going crazy.

AmyM25,

Hi and thanks for reply.  Virgin said they cancelled the charges on my credit card.  

I will wait a few days until the pending charges no longer show my card and try one more time to order the Galaxy.

Agent

Re: your website is going crazy.

Sound good! If anything happens differently, let us know, please. We're at your service. ~AmyM25