Virgin Mobile

Can't make or receive calls

Whiz Kid

Can't make or receive calls

Since yesterday I haven't been able to make or receive calls on my iPhone SE. It goes straight to voicemail when someone calls me. When I try to call out, it doesn't ring and then says call failed. I can still text and access the internet. Has anyone else had this problem. I can't call Virgin customer service since I can't dial out.

1 REPLY 1
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Agent

Re: Can't make or receive calls

Hello, Trystrames. I'm sorry to hear you're having problems with your service. Let's get this thing resolved. Please send me a private message with your phone number, pin code and address to review this.