Hotspot connecting but no internet

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Whiz Kid

Hotspot connecting but no internet

I purchased a 30day 2g data hotspot a few days ago and it has worked well until today. Now, I can connect to other devices, but it shows "connected, no internet". I have no idea what to try to fix those. Any ideas?
4 REPLIES 4
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Whiz Kid

Re: Hotspot connecting but no internet

I'm having the same exact issue. Please help.
J3 Emerge
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Agent

Re: Hotspot connecting but no internet

Hey there @Rconda We sincerely apologize for the inconvenience. Did you verify the data allotment? Have you exceeded it? 

 

~JoyP.

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Whiz Kid

Re: Hotspot connecting but no internet

No, I checked the data allotment first thing.  I purchased two data packs - one (2048 MB) is used up but the other is showing as 2048 out of 4096 MB used.  

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Agent

Re: Hotspot connecting but no internet

Would you please send us a private message, so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.