Hey there @Rconda We sincerely apologize for the inconvenience. Did you verify the data allotment? Have you exceeded it?
No, I checked the data allotment first thing. I purchased two data packs - one (2048 MB) is used up but the other is showing as 2048 out of 4096 MB used.
Would you please send us a private message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.