Virgin Mobile

Hotspot connection

Whiz Kid

Hotspot connection

Hotspot isn't connecting
2 REPLIES
Virtuoso

Re: Hotspot connection

Are you talking about an iPhone?


Hotspot only works if you buy the $10/month add on.  If you have done that,  you will need to do a carrier reset which is dialing ##CLEAR# and pressing the Call button.

Agent

Re: Hotspot connection

Hey there, Kassidylee! Please tell us more about the issue that you are experiencing so we may determine a course of action. Did you purchase a hotspot add-on?