Virgin Mobile

My phone will not load anything

Whiz Kid

My phone will not load anything

So, since I did the advanced payment for my next months payment, my phone doesn’t load any apps properly, i can’t even backup my phone or use my banking app...please help!
1 REPLY 1
Agent

Re: My phone will not load anything

Hi there! Sorry to read that you’ve been experiencing this issue, @Mandmforever. Are you getting any specific error message? Are you having issues only with your apps? Are you able to surf the web?