I have no service. Bill was paid. Cannot get ahold of anyone. My phone has been this way for a week. Now I have no signal. My contacts are gone. No one answers my emails. This is terrible customer service. I can't even call you all on my phone.
Hello, @Lolitan32. Thanks for reaching out. We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address so we can further assist you with this.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello, Lolitan32. We're sorry to hear about this experience. Let's get this thing figured out. Can you send us a private message with your phone number and pin code to review this?
We have checked the report and we can see that, unfortunately, the network outage is not fixed yet. We understand how important is to have the service working properly. Please accept our apologies for the inconveniences.