I haven't had service since last Wednesday on either my android phone or my mobile hotspot. This is in fort worth tx. The outage map shows outages all over the country. Is virgin offline? Should I cancel my accounts and get a new phone from someone else? Any recommendations?
Hi there! Definitely want to look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
I havent had service since WEDNESDAY at ALL. Can't call out, can't text, can't receive calls or texts this make 3 times in the past 12 moths ive been w/out phone service I'm hot! This has come at the WORST possible time.