My phone says 'searching system' for 5 minutes and then goes into power save mode. I've always had a good signal at this house previously.
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I dropped in to the local Radio Shack store to see if they had any insights, since they are also a Sprint store. From eavesdropping on other customer conversations I found out that
I assume "the tower" in question is a microwave backhaul tower up in the mountains because why would a generator outage affect a tower down here on the valley floor since the power grid is working fine?
So I wait.
Usually, if you call support, they should be able to pinpoint if there is a current outage in your area. Not cool, you had to find out the hard way.