My phone says 'searching system' for 5 minutes and then goes into power save mode. I've always had a good signal at this house previously.
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I dropped in to the local Radio Shack store to see if they had any insights, since they are also a Sprint store. From eavesdropping on other customer conversations I found out that
I assume "the tower" in question is a microwave backhaul tower up in the mountains because why would a generator outage affect a tower down here on the valley floor since the power grid is working fine?
So I wait.
Usually, if you call support, they should be able to pinpoint if there is a current outage in your area. Not cool, you had to find out the hard way.
Support's ability to pinpoint outages should apply to this forum at least as well as it does to their capacity to field phone calls.
Support's ability to pinpoint outages should apply to this forum ...
@pacifist good shout out! I can't speak to specifics/where/when at this point, but bringing outage info into this Community is definitely something we are looking into.