No pictures loading with messages

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No pictures loading with messages

So I have texting as well as facebook messenger....I had to reformat my phone last night yet here we are NOT being able to send or receive pictures. I am not past my data limit for the month...and even if it was, all it would do is slow things down....I cannot send NOR receive pictures.....I had to reformat my phone because my phone got this ingenious idea that somehow it had headphones plugged into it when there was none. I had tried plugging in and un-plugging headphones...nope so reformatting took place...now this issue?!!? After I had to replace my phone for other issues......**bleep** I am about to switch services at this rate!

1 REPLY
Agent

Re: No pictures loading with messages

@MethodicRequiem Hey there! We're sorry to hear you're having issues the service. Please, send us a "Private Message" with the cross  street address where you're having this issue the most. Also, please include name and model of the device.

 

~ Joy