Virgin Mobile

No service

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Whiz Kid

No service

My phone has no service. My bill is paid, my phone was working until about 1.5 hours ago, I have restarted, taken my sim card out, etc. What should I do now?

2 REPLIES 2
Agent

Re: No service

So sorry to hear about this experience, Hollyfae. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.

Heavy Hitter

Re: No service

Hi we’re they able to fix your service? I’m going on day 7 with no service.