Hello @Loriwann! Sorry to hear that. Just to make sure we have a confirmation about this outage, please PM us your address, including a zip code, as quickly as possible. Thanks.
I see. Please try dialing 18882667848. This should connect you with our automated response system for our customer service line. If you manage to connect to it and hear the machine ask for your number or give you options, it would mean that you need to check the number that you are trying to call. Otherwise, let us know so we may determine a course of action.
Please send me a private message with your current address, phone number and PIN.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".