Virgin Mobile

Phone keeps switching to roaming

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Enthusiast

Phone keeps switching to roaming

All day my phone keeps disconnecting from the network and put on roaming. I use my phone for business so I cannot be subjected to roaming charges and I cant use data when it is on roaming. Restarting gets me back on the network for a minute or two but I get knocked back to roaming after that. What is going on?
1 REPLY 1
Agent

Re: Phone keeps switching to roaming

Hello, @sliderider. Thank you for letting us know about this. We apologize for this experience. Definitely want to look into this for you. Please send us a PM with your phone number, PIN and address so we can further assist you. 

 

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