Hi, and thank you for bringing this to our attention. Let's get this thing figured out. What type of phone do you have?
Thanks. Please dial the code ##72786#. If the phone asks for confirmation, select the option to do so. Once the process is completed, try to use the services again.
It will reset the network parameters. Your personal information will not be touched.
Sorry to hear that. Were you able to connect to the network from that same location before?
We understand. Allow us to take a closer look. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.