Virgin Mobile

Phone switching between "roam" and "virgin mobile"

Whiz Kid

Phone switching between "roam" and "virgin mobile"

My phone Keeps switching between "roam" and " virgin mobile". Also get messages saying "you have lost your data connectivity because you left your home network with data roaming turned off" I haven't left the coverage area. Galaxy J3
1 REPLY 1
Agent

Re: Phone switching between "roam" and "virgin mobile"

Sorry to hear that you’ve been experiencing this issue, ianshmian805. To research further, can you send us the cross streets and ZIP codes where this occurs?