Virgin Mobile

Phone won't make calls

Whiz Kid

Phone won't make calls

I have been with Virgin for years.  Been great.  But both my wife an I have run into issues as of last week.  Our phones, in our house, suddenly both changed to roaming.  I thought it might just be a temporary tower issue.  But I rely on my phone for work, and it ran out of roaming minutes in a few days.  Tried update profile, and now I cannot make any phone calls, immediately canceles and says cannot connect to network.  Did a factory reset, did not fix it.  


Re: Phone won't make calls

Hello Mrmagoo. Thanks for contacting us. We want to investigate. Please, provide us with your address in a private message, so we can verify the area. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25