I work in the middle of a large city and my data speed is super slow. When I am home, 20 miles into the suburbs, speed is great. This change just happened with the new year, in 2017, I had no issues, but in 2018, I can't even load my email on my phone while at work. I sit right by a wall of windows too..... Thanks for any help!
I am having a similar problem. My internet has been slow lately and since the beginning of February 2018 I have had to add three 1 GB datapacks because I exceed my high speed data cap. I have not been using internet any more than usual exept in the very beginning of the month. Last year and prior I didn't need to add data packs so often. Once in a while. Something is eating up my data. I have deleted some apps, restricted data on certain apps. I think VM is trying to make me change my plan or get rid of me completely since I am an Android user and they hate us now.
Hey there, @stedtale and @supanyc63! The connection can be affected by the amount of users on the network. We can also review the area to confirm the status of the towers around you. If you'd like us to do so, feel free to send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi, @ETHANTODD70! Thank you for stopping by. We apologize for this experience. Definitely want to look into this for you. How many signal bars do you have? Do you see the 3G or 4G LTE icon on your phone?