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Whiz Kid

Sorry, the ICCID you entered is already in use. Please check the number and try again.

Yes I have an account with you. That’s why I’m writing you.. I bought a phone from you it came w SIM card. Phone was defective. I went to Apple store they gave me new phone. They took old phone back. They put SIM card in the new phone. I tried to activate online but as I wrote above and sent screenshots- it keeps saying number is already in use.