Virgin Mobile

Stuck in roaming for a week, but I'm at home

Whiz Kid

Stuck in roaming for a week, but I'm at home

My phone has been stuck in roaming for a week, I've been at home and haven't had issues getting service before. I've tried power cycling it and dialing the code ##72768# to reset, but those haven't worked. Also tried updating  PRL and the profile as well. I'm at a loss as to what to do from here.

1 REPLY 1
Agent

Re: Stuck in roaming for a week, but I'm at home

Oh no! Sorry to hear that, DylanB95. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.