Virgin Mobile

Travel to Europe

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Whiz Kid

Travel to Europe

I have a Samsung Note 9 and am traveling to Europe (UK and France). I know there is a Virgin UK .... would I be able to use my phone while out of the country?
If so, what do I need to do to enable that? And would my account function overseas or do I need to do something different while there, using their providers? Thank you in advance!
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Agent

Re: Travel to Europe

Hi there! At the moment we do not offer services outside of the US. Even though we share the same name with Virgin mobile UK/etc.. we operate as separate companies. However, if your phone is unlocked you may be able to purchase a prepaid SIM card while abroad with a local carrier to stay connected.

4 REPLIES 4
Agent

Re: Travel to Europe

Hi silentD. Thanks for contacting us. Is your Samsung Galaxy Note 9 unlocked? ~AmyM25

Whiz Kid

Re: Travel to Europe

Yes -- I purchased the phone unlocked to work with VM....
Agent

Re: Travel to Europe

Hi there! At the moment we do not offer services outside of the US. Even though we share the same name with Virgin mobile UK/etc.. we operate as separate companies. However, if your phone is unlocked you may be able to purchase a prepaid SIM card while abroad with a local carrier to stay connected.

Whiz Kid

Re: Travel to Europe

Thank you for the clarification and help!