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You can't use Virgin anywhere other than US. They lock your phone so if you try to use a different SIM it will not work. You have to contact Virgin to unlock your phone which sounds like it should be simple but it's not. I contacted three times and recieved no response. I called and was transferred several times, then I sat on hold another 30 minutes. The customer service agent tried to get me to keep service (even though I specifically said that I NEED to be able to use my phone when I travel abroad) and then he told me that he would forward my message and it should take 5-7 bussiness days to process. Oh yeah and I also got chanrged for some International Plan that I did not want, which only allows you to call other countries and not make calls abroad.