Went from 4Glite to 3G Sprint overnight

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Enthusiast

Went from 4Glite to 3G Sprint overnight

Hi I switched my phone and Immediately I went from having Virgin Mobile 4G lite unlimited high speed internet to having some crappy Sprit 3G connection that can't even load a youtube video. How can they just switch my service like that? Help!

3 REPLIES 3
Agent

Re: Went from 4Glite to 3G Sprint overnight

Hi there Morningstar8. Thank you for contacting us. Please send us a private message with your address and we will verify the area for coverage. Victor21

Enthusiast

Re: Went from 4Glite to 3G Sprint overnight

It is the same adress that I had two days ago when I was using my old phone through same virgin mobile service and had 4G lite unlimted coverage that worked well, so your answer is not helpful.

Agent

Re: Went from 4Glite to 3G Sprint overnight

Hi there, Morningstar8. Thanks for contacting us. We'll be happy to help. We're sorry for the inconvenience with the service. Please, send us a private message with the zip code and nearest street to check the coverage.