Virgin Mobile

after factory reset of my device

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Whiz Kid

after factory reset of my device

after factory reset of my device,i lost my internet.I see LTE on the network but with a single up arrow and an exclamation point at the end.Help please

1 REPLY
Agent

Re: after factory reset of my device

 Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with your phone number, pin code and address where this occurs so we can investigate.