Virgin Mobile

"Searching" NO SERVICE

Whiz Kid

"Searching" NO SERVICE

For two days my phone says "searching" where Virgin used to be. I cannot call or text unless there is WIFI. I've tried restarting, reseting, and everything else. I've tried the number on the other post for a reset but that did not work either. I need to use my phone!!

1 REPLY 1
Agent

Re: "Searching" NO SERVICE

We sincerely apologize for the difficulties you're experiencing, @yessica12. To research further, can you send us the cross streets and ZIP code where this occurs? Could you please tell us your device model and manufacturer?