No confirmation email

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Newbie

No confirmation email

I purchased 2 phones last night (2/14/17) and I still haven't received a confirmation email. I also paid for expedited shipping and haven't received anything at all pertaining to my order.
72 REPLIES
Newbie

No confirmation email

I ordered a new phone online and forgot to write down the tracking number and I haven't recieved a confirmation email either. My card has been charged though so I don't know whats going on

Agent

Re: No confirmation email

You can contact us through Facebook or Twitter, with your order number.

Newbie

Re: No confirmation email

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Groupie

no conformation email

I bought a phone bu clicked away from the conformation page before I could write down my order number. I never recieved a confirmation email for the order I do not know wheater or not the order went through.

Agent

Re: no conformation email

Hello!

Please send me a private message with your phone number, shipping address, and the first and last name of the order.

We'll gladly help you. Smiley Happy

Newbie

Re: no conformation email

Hi, I too clicked away from the conformation page and didn't receive a confirmation email.  What can I do because i want to ensure that the order went through successfully!

Agent

Re: no conformation email

Hello!

Sorry for the late response, please send me a private message with your phone number, shipping address, and the first and last name of the order.

 

Enthusiast

No confirmation email

I made a purchase and clicked away from the tracking number before writing it down and haven't received a confirmation email. I'm pretty worried.

Super Star

Re: No confirmation email

Hi

 

The tracking number would be provided into you email upon shipment of the device.

 

The order number would have been sent to your email.

 

If this is a order for a iPhone please note you will see delyas in shipping.

 

Im also gonna get @Jack2759 To take a look at this for you too!

-Josh the Virgin Mobile Expert