First, thank you for your time. I purchased an iphone from Virgin and checked my phone number to make sure it was eligible for the inner circle $1 promotion, but my account says I am signed up for a $35 a month plan. Please help me to change my plan to the correct inner circle plan.
-Thank you for your help
I have a similar problem, but am showing a $50 per month plan. The first reponse I got from Virginmobile is that the iPhone 6 (one of the phones shown on the promotion page) wasn't eligible for the promotion. I am challenging that (another family member got the $1 promotion with the identical phone). I suspect they didn't code in the promotion for phones activated after the 28th (even if purchased beforehand). I hope this is corrected quickly.
Hey there, klpawl! Sorry to hear that. Definitely want to look into this for you. Please send us a private message so we may work directly with you.