Activation Status check not working

[bgswis]

The page to  check Activation Status is not working for me. I enter my Activation Request Number and PIN, press Continue, but nothing happens.

https://myaccount.virginmobileusa.com/primary/_-ihcNSpahc

[AmyM25]

Hi bgswis. We understand your concern; let's take a closer look. Please, send us the details of your account through a Private Message, so we can help. To send a Private Message, click my username or picture, then click "send this user a private message". ~AmyM25

[bgswis]

I was able to check it here: 

https://activate.virginmobileusa.com/#/status-check

[AmyM25 · Accepted solution]

Sounds good! If you need further assistance, let us know in a Private Message, please. ~AmyM25

[VMU_MasielQ]

Hey there, LINDAKAY! Can you send us a private message with the details so we can work through this?