Activation problem

Highlighted
BB
Whiz Kid

Activation problem

I activated my Kyocera Hydro Reach on this site and made my payment. When I try to use my phone, it says that it hasn't been activated. How to fix this problem?

3 REPLIES 3
Highlighted
Agent

Re: Activation problem

Hi there, @BB! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and DEC.

 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

 

~Nosh_CxUx

 

 

Enthusiast

Re: Activation problem

Did you ever resolve this? I'm in the same boat.
Highlighted
Agent

Re: Activation problem

Hey there, @CACopas. We definitely can help you with that too. Please send us a private message with the phone number, the PIN, and the DEC. Thanks.