Virgin Mobile

Assurance Wireless Basic Phone Options?

Agent

Re: Assurance Wireless Basic Phone Options?

Sorry to hear that, geraldpope! For the best customer experience we encourage you to use the phone sent to you by Assurance Wireless. The ZTE Quest is the recommended compatible AndroidTM smartphone that can be used on Assurance Wireless at this time. Other Assurance Wireless Android models (Coolpad 3300 and Unimax 673) are also compatible. Some older basic feature phones from Virgin Mobile and PayLo may be used with an Assurance Wireless account. Assurance Wireless does not support Blackberry or iPhone. Please click here to visit the Assurance Wireless website for more information. 

Whiz Kid

Re: Assurance Wireless Basic Phone Options?

cannot use the smart phone ... I bought a basic flip phone from virgin moble and was told it cannot be used with assurance wireless. The brand of the phone is listed on assurance to be used but the model they said cannot.

 

Agent

Re: Assurance Wireless Basic Phone Options?

@geraldpope: We sincerely apologize for the inconveniences. Please note that these are the non-Android phones compatible with our service: 

 

Basic Phones by Assurance Wireless:
 - Alcatel One Touch Cinch
 - Kyocera Jax
 - Kyocera Jax S1360
 - Kyocera Loft
 - LG200

 

Compatible Virgin Mobile phones: 
 - Alcatel One Touch Retro
 - Kyocera Brio
 - Kyocera Contact
 - Kyocera Kona
 - LG 101
 - LG Aspire
 - Samsung M340
 - Samsung M575
 - Samsung Entro
 - Samsung Montage
 - Kyocera S2100
 - Kyocera Clip
 - Kyocera Luno
 - Kyocera S2300  

 

Whiz Kid

Re: Assurance Wireless Basic Phone Options?

Where can you buy these flip phones?

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Agent

Re: Assurance Wireless Basic Phone Options?

Hi there @ollozano. We no longer have this phones in stock. You can check with Walmart or Best Buy if they have the phones available.