Billing error? You charged $5 more than you should have

Heavy Hitter

Billing error? You charged $5 more than you should have

Hello,

This is my first billing cycle after ending the $1/mo for a year plan. The system said that my charge would be $57 (I have the insurance).

 

I was billed $62 yesterday. Please explain AND refund my $5 back to my original bank account.   

 

Kind regards,

Donna

1 REPLY 1
Agent

Re: Billing error? You charged $5 more than you should have

Hi there @dhawktx. Sorry to hear that. Can you please send us a private message with your phone number and pin? We'd love to help.