Virgin Mobile

CHANGING ORDER HELP!

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Whiz Kid

CHANGING ORDER HELP!

Hi! I just ordered a new phone with Virgin Mobile. I recently moved, and my billing address is not the same as my shipping address. I had the phone sent to the shipping address, and I either need the shipping address changed to my current address or the order cancelled. PLEASE HELP! I cannot find any information on either of these things other than that I have only four hours to do it.

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Agent

Re: CHANGING ORDER HELP!

@rachanastasia So sorry to hear this. Could you please send us as PRIVATE message let us know the order number, first name, last name, zip code and date of purchase? - E.J.